Your AI Strategy Needs a Reality Check
We audit your tech stack to separate hype from ROI, implementing the AI solutions that actually drive business value.
Best practices, innovation, and strategy.
Our Approach to AI Decision-Making
Discover how we help leaders evaluate AI realistically, prioritise effectively, and avoid costly missteps.
Understand Readiness
Identify where AI can realistically work in your organisation today.
Set Direction
Translate insight into a clear, prioritised AI roadmap.
Align AI With Growth
Align AI with revenue and goals, not isolated experiments.
Escape Pilot Purgatory
A 2025 MIT study revealed a stark “GenAI Divide”: despite $40B in spending, 95% of AI pilots fail to deliver measurable ROI. These projects stall in “pilot purgatory” because most tools are brittle and fail to adapt to real-world workflows.
At Pivotential, we focus on what separates the 5% of AI initiatives that escape purgatory. That difference is not better tools, but earlier, more disciplined decisions around readiness, workflows, and where AI can realistically scale.
$40B
Annual Wasted AI Spend
95%
Pilot Failure Rate
External Perspective Improves AI Outcomes
AI decisions are rarely made in isolation; internal priorities, legacy systems, and momentum from early pilots shape them. Over time, this can narrow perspective and make it harder to evaluate what is truly working.
Pivotential exists to provide that external perspective. By applying insight from across organisations and industries, we help leaders identify trade-offs, challenge assumptions, and guide AI investment toward more resilient outcomes.
2x
Expert Efficiency vs. Internal
67%
Expert Success Rate
Who We Are
Pivotential is an independent AI advisory firm focused on helping organisations make sound decisions about where and how AI should be applied. We bring clarity to complex AI choices without selling tools or implementation.
Our role is to challenge assumptions, prioritise long-term impact, and help leaders avoid decisions that look promising early but struggle to hold up in production.
BE PREPARED
Articles to guide your AI Strategy
Why AI Demos Fail to Scale
A New Framework for AI Risk
The AI Readiness Audit
Serious AI work starts with an honest assessment of readiness.
Most organisations already have AI capabilities underway, but fragmented tools, brittle workflows, and unclear ownership often prevent those efforts from surviving beyond pilots. Our AI Readiness Audit exists to establish a clear baseline before further investment is made.
The audit is designed to clarify:
The goal is not optimisation, but clarity: understanding what can realistically scale, what cannot, and why.
AI is a tool, not a novelty, let us help.
As a first step, we offer this audit at no cost to qualifying organisations.
